Q. Does the “Boulder Valley Women’s Health Center” include services for every gender?
A. BVWHC offers comprehensive sexual health services for all sexual and gender identities. We also offer hormone therapy services for adults, referrals for gender affirming surgeries, and preventive health care.

Q. Does BVWHC accept non Boulder County residents?
A. Yes. All are welcome, regardless of residence or immigration status.

Q. Will I be able to use my correct name and pronouns?
A. BVWHC seeks to be a welcoming and safe place, and we are committed to using correct names and pronouns for you and any support persons with you. NOTE: Due to insurance regulations, the name and gender markers in your medical chart are required to match the name and gender markers on your insurance (if you are using insurance to cover your visits with BVWHC). Despite this, we will also note your correct name and pronouns, and use them in our service relationship with you.

Q. Can I get a hormone therapy referral letter at BVWHC?
A. For individuals seeking hormone therapies with BVWHC and who need to obtain or update a hormone therapy referral letter, BVWHC offers an initial support consult with our counseling supervisor. As per the WPATH Standards of Care recommendations, our counselor will talk with you to assess your history of gender dysphoria, your knowledge of the potential risks and benefits of hormone therapies, and what support you have in place for any additional medical, logistical and/or mental health concerns that may be present for you. Our counselor will then create the chart documentation (or referral letter, if you prefer) that our doctor will need to proceed with your hormone therapy services. BVWHC also has a referrals list of qualified referring health professionals if you would prefer to obtain the referral letter with a professional of your choice.

Q. Does BVWHC offer gender confirmation surgeries?
A. BVWHC is not equipped to offer surgical options, but we have a referrals list of gender confirmation surgeons we can offer you. Also, most gender confirmation surgeons require two referral letters, so if you may be planning for surgery in the future, a letter from our counseling supervisor will help you toward that goal.

Q. What will happen during the initial visit with the doctor?
A. During the initial visit, our doctor will review your medical history and your goals and make an appropriate plan with you. We want each plan to be individualized for your particular needs. Most of the time, the initial visit will include blood work after the individualized plan has been made.

Q. What will happen at subsequent visits?
A. Subsequent visits involve blood draws and follow-up’s to monitor your experience with your hormone therapy and make adjustments as needed. These visits are available at both our Boulder and Longmont locations with our medical provider and advanced practice nurses.

Q. Do you accept insurance?
A. BVWHC accepts most major insurance plans. Please check with your insurance company to verify that transgender hormonal services are a covered benefit under your plan. We also accept insurance for annual exams, family planning services, STI testing and treatment, and breast, genital and other health visits. The counseling consult must be paid for on the day of service, but we can provide an invoice which you can submit to your insurance company, if requested. NOTE: Due to insurance regulations, the name and gender markers in your medical chart are required to match the name and gender markers on your insurance (if you are using insurance to cover your visits with BVWHC). We will be sure to also note your correct name and pronouns for use in our service relationship with you.

Q. Do you have a sliding scale or payment plan?
A. Some services are offered on a sliding scale based on income for individuals without insurance or who prefer self-pay options. BVWHC determines where you land on the sliding scale by reviewing your income, so you will need to bring proof of income (recent paystub) to qualify for a discount. Patients who are paying out of pocket can also return to the clinic at a later time for tests we have recommended in order to spread out the expense of the visits and the tests. Sliding scale discounts apply only to the medical visits and labs. The sliding scale does not apply to the counseling consult or to the cost of the hormones, which are purchased at a pharmacy, not at BVWHC.

Q. Do you offer hormonal services for adolescents?
A. We currently offer hormone therapy for people ages 18 and over. We can offer referrals for adolescents who are interested in gender affirming treatments. We offer preventive care such as annual exams, family planning services, and STI testing and treatment for all ages and gender and sexual identities.

Q. Can individuals access transgender and gender nonbinary services at the Longmont location?
A. The initial support consult with our counseling supervisor can take place at either the Boulder or Longmont clinic. The initial visit with our medical director must take place at the Boulder clinic. Follow-up visits and blood draws, if needed, may be done at either the Longmont or Boulder locations.

Q. Can individuals give their own hormone injections at home after they have been prescribed?
A. Yes, if you are prescribed hormones that require injections and you prefer to give your own hormone injections at home instead of returning to the clinic, we are happy to train you to do so.

Q. What hormones do you use?
A. There are many different options for hormones. Our doctor will work with you to make a plan that works best according to your goals. Most of the time, we will prescribe testosterone injections for masculinizing therapy, and estrogen (oral or patch) and testosterone blockers (oral) for feminizing therapy.